Empowering restaurants
to succeed in the information age.

Unified eCommerce. Full-Service Management.

Request a Demo

Solutions Beyond Software:
The Franklin Junction Difference

Restaurants don’t just need technology. They need solutions.

Franklin Junction is the first platform that unifies technology with managed services so restaurants can win the digital age.

Put our team of professionals and proprietary digital solutions to work for our restaurant.

eCommerce Solution Bundles

Choose the right solution for your needs, or let us help you define your future.

Intelligent First Party

Attract and retain profitable guests via your own channels

Custom storefront and app
Digital marketing
Integrated loyalty
Cross-brand ordering
Dynamic segmentation

3rd Party Governance

Win back time, money, and customers through expert marketplace stewardship

Storefront administration
Order aggregation
Campaign management
Disputes & reconciliation
Contract negotiation

Host Kitchen® Network

Add additional brands to your operations for more profits

Cloud Concept® partner brands
Bring-Your-Own brands
Supply chain support
Training and QA
Automated reconciliation

Intelligent First Party

Attract and retain profitable guests via your own channels

Custom storefront and app
Digital marketing
Integrated loyalty
Cross-brand ordering
Dynamic segmentation

3rd Party Governance

Win back time, money, and customers through expert marketplace stewardship

Storefront administration
Order aggregation
Campaign management
Disputes & reconciliation
Contract negotiation

Host Kitchen® Network

Add additional brands to your operations for more profits

Cloud Concept® partner brands
Bring-Your-Own brands
Supply chain support
Training and QA
Automated reconciliation

How We Do It: Our Digital Platform

Harness the power of machine learning and artificial intelligence in a unified eCommerce model for improved service, greater profits and more efficient operations.

Host Kitchen® Matching

Patent-pending algorithm that creates the ideal match of a host to a Cloud Concept®.

Digital Marketing

Increased awareness, purchase, and loyalty through tailored multi-channel marketing. (email, SMS, SEO/SEM, social).

Aggregation and Integration

Unified view of multiple channel activity (POS-integrated and/or stand-alone tablet).

Full-Service Administration

Governance of third-party marketplaces including storefront management, contract negotiation, revenue reconciliation, and dispute resolution.

Ordering + Payment

Patent-pending algorithm that creates the ideal match of a host to a Cloud Concept®.

Menu Mix Optimization

A/B testing, competitive landscape analysis, customer feedback loops, and more.

Dynamic Segmentation

Responsive consumer journeys and communications based in behavior, demographics and external data.

Loyalty and CRM

Heightened engagement and frequency from guest segmentation, automated messaging, and gamified loyalty schemes.

Host Kitchen Matching Patent-pending algorithm that creates the ideal match of a host to a Cloud Concept®.

Digital Marketing Increased awareness, purchase, and loyalty through tailored multi-channel marketing. (email, SMS, SEO/SEM, social).

Aggregation and Integration Unified view of multiple channel activity (POS-integrated and/or stand-alone tablet).

Full-Service Administration Governance of third-party marketplaces including storefront management, contract negotiation, revenue reconciliation, and dispute resolution.

Ordering + Payment Patent-pending algorithm that creates the ideal match of a host to a Cloud Concept®.

Menu Mix Optimization A/B testing, competitive landscape analysis, customer feedback loops, and more.

Dynamic Segmentation Responsive consumer journeys and communications based in behavior, demographics and external data.

Loyalty and CRM Heightened engagement and frequency from guest segmentation, automated messaging, and gamified loyalty schemes.

In Good Company: Our Partners

<span>37%</span> Sales Contribution from Digital within 2 Months

37% Sales Contribution from Digital within 2 Months

<span>15%+</span> Sustained Incremental Revenue

Frisch’s Big Boy

A beloved Midwestern family dining brand for 75 years, Frisch’s sought to win digital customers without expanding their marketing operations and tech teams.

Franklin Junction assumed 100% management of all third-party platforms , built a responsive web-ordering site and installed 150 new virtual storefronts via our Host Kitchen^® platform allowing Frisch’s to shift internal resources to other initiatives.

We appreciate the simplicity, support, and flexibility provided by Franklin Junction and we are extremely pleased with the additional sales and profits.

– Darrin White, CIO

15%+ Incremental Revenue

The Original Hot Chicken

The blazing-hot start-up in the highly competitive fried chicken segment wanted to secure its digital presence.

Franklin Junction built the brand’s consumer and catering sites, created and managed its gamified loyalty program, and administered its 3rd party storefronts and promotions campaigns.

The Franklin Junction team quickly built a complete digital presence reflective of our brand and strategy and we’re delighted by the volume of sales to-date.

– Jordin Nabi, CMO

$500k Digital ARR within 7 weeks (30% direct via native channels)

Atrium Hospitality

The established hotel ownership group with more than 85 full-service properties sought to increase F&B profitability across its portfolio.

Franklin Junction developed a branded virtual food hall to elevate room service offerings and, for the first time, drive off-premise sales for the hotels by delivering to neighborhood residents.

Franklin Junction’s restaurant acumen and level of high-touch support is simply unmatched in the industry.

– Marc Taft, VP of F&B and Innovation

65%+ increase room service revenue

Nathan’s Famous

The iconic Coney Island brand wanted to accelerate its growth beyond its regional roots without the capital expense of new brick-and-mortar restaurants.

Franklin Junction expanded Nathan’s Famous by adapting menus, developed a digital marketing campaign, and set the supply chain for new market entries.

Franklin Junction has helped us grow quickly by carefully matching our brands with highly qualified restaurant operators. Franklin Junction’s seamless technology solution allows the restaurant management team to focus on the customer, not the transaction.

– James Walker, SVP Restaurants

300+ Virtual Storefronts activated in 2 years across 6 countries

A passion for restaurants, wired for digital: About Us

Leading in Operations, Technology and Marketing.

As leaders in restaurant operations, machine learning, and data technology, we approach the business with a clear-headed approach to eCommerce.

Our team members grew up working in restaurants, leading operations, technology, and marketing at some of the most recognizable hospitality brands in the world. As owners and C-suite executives, we know how difficult it is to keep up with rapidly evolving technology while also struggling with the bandwidth to optimally implement newly acquired tools.

That’s why we have taken those learnings and our best practices to build proven technology solutions that succeed in driving sustained profitable growth to restaurants, and stand with our clients as management partners when necessary.

Benefit from our first-hand experience in unifying custom technology builds, third-party integrations, and complete platform management for restaurant operations.

We're Here. Let's Talk.

GIVE US A CALL

(404) 499-1960

EMAIL ADDRESS

info@franklinjunction.com

OUR OFFICE

2859 Paces Ferry Rd
Atlanta, GA 30339

First Name

Last Name

Company Name

Number of Locations

Brand HQ Location

Write a Message

The Latest News.

Franklin Junction Named to Fast Company’s Annual List of the World’s Most Innovative Companies for 2023

Matthew Maddox March 2, 2023

Restaurant eCommerce solution joins the ranks of Microsoft, Disney, SpaceX, and more

Franklin Junction adds convenience and choice for consumers while providing meaningful, incremental profits for restaurants from their existing assets and teams. The platform is especially compelling as restaurants seek to be ever more efficient at both the corporate and unit levels. Franklin Junction powers restaurants to make the most of their brand equity, operations expertise, and physical assets to conquer the demands of the digital revolution. In 2022, Franklin Junction delivered its partners up to 50% incremental eCommerce revenue with average profit margins of more than 25%.
Read More >>

Recipe for revenue: Why restaurants are becoming host kitchens

Matthew Maddox October 1, 2021

Restaurants are leveraging unused kitchen capacity to facilitate the delivery of other brands and rake in extra cash. Restaurant operators can earn anywhere from $5,000 to $20,000 in extra revenue a month by partnering with host kitchen facilitators. “I would say by 2025 greater than 50% of restaurants in this country will be selling multiple brands. By the end of the decade it’ll be 90%,” Rishi Nigam, CEO of Franklin Junction said.
Read More >>

How to Save Restaurants? Meet “the Airbnb and Match.com of Food”

Matthew Maddox May 12, 2020

This is the magic of Franklin Junction, which bills itself as a mixture of Airbnb and Match.com — but for restaurants. The platform finds kitchens with extra capacity and matches them with brands that want to expand into new locations.
Read More >>

More News

Empowering restaurants to succeed in the information age.

Unified eCommerce. Full-Service Management.

Restaurants don’t just need technology. They need solutions. Franklin Junction is the first platform that unifies technology with managed services so restaurants can win the digital age. Put our team of professionals and proprietary digital solutions to work for our restaurant.

eCommerce Solution Bundles

Choose the right solution for your needs, or let us help you define your future.

Intelligent First Party

Attract and retain profitable guests via your own channels

3rd Party Governance

Win back time, money, and customers through expert marketplace stewardship

Host Kitchen® Network

Add additional brands to your operations for more profits

Intelligent First Party

Attract and retain profitable guests via your own channels

3rd Party Governance

Win back time, money, and customers through expert marketplace stewardship

Host Kitchen® Network

Add additional brands to your operations for more profits

How We Do It: Our Digital Platform

Harness the power of machine learning and artificial intelligence in a unified eCommerce model for improved service, greater profits and more efficient operations.

In Good Company: Our Partners

platform

branding

print

Frisch’s Big Boy

15%+ Incremental Revenue

The Original Hot Chicken

$500k Digital ARR within 7 weeks (30% direct via native channels)

Atrium Hospitality

65%+ increase room service revenue

Nathan’s Famous

300+ Virtual Storefronts activated in 2 years across 6 countries

A passion for restaurants, wired for digital: About Us

We're Here. Let's Talk.

GIVE US A CALL

EMAIL ADDRESS

OUR OFFICE

The Latest News.

Franklin Junction Named to Fast Company’s Annual List of the World’s Most Innovative Companies for 2023

Recipe for revenue: Why restaurants are becoming host kitchens

How to Save Restaurants? Meet “the Airbnb and Match.com of Food”

Empowering restaurants
to succeed in the information age.

Restaurants don’t just need technology. They need solutions.

Franklin Junction is the first platform that unifies technology with managed services so restaurants can win the digital age.

Put our team of professionals and proprietary digital solutions to work for our restaurant.